Resolving 2FA Timeout Issue

How can I Resolve the 2FA Timeout Issue?

If you encounter problems with 2FA (Two-Factor Authentication) timeouts while logged into your account, we got you! We have prepared a straightforward, step-by-step guide to assist you in resolving this matter and achieving smoother access to your account.

Please follow these instructions with care:

1. Upon reaching the sign-in page, input your email and password, ensuring that you select the 'Remember me' option. This selection helps avoid 2FA timeouts by maintaining your logged-in status for a more extended duration.
2. After entering your credentials and marking the 'Remember me' option, click the 'Sign In' button. This should resolve the issue. 

We remain at your disposal for any further support you might need. Please contact us via Livechat or send an email to support@swaymarkets.com for further assistance on this matter.